Services

Quality

100% quality assured

Compliance

Set standards with local and international regulations and laws

Data Protection

100 % fully secured customer data- paperless organisation

Timely Completion

Timely reporting – End of day
Weekly reporting
Monthly review and call

Outsourcing Process at OotyTech

How do we do it?

1
Discovery
During the initial phase we understand your goals areas of opportunities outsourcing
2
Requirements
Scope, Client requirements, Performance metrics & Operational cost
3
Engagement
Outsourcing Agreement - Draft & Review
4
Transition
Infrastructure Integration , Telephony implementation , Training content , Training phase , Certification offshore , Certification onshore
5
Pilot Phase
Launch campaign , Monitor & Adjust , BAU
6
Monitoring
Performance Monitoring, Regular Feedback, Regular Reporting, Quality Check offshore, Quality Check Onshore